FAQs

  • You can book directly through our online booking system, by phone, or in person at our front desk. We recommend booking in advance to secure your preferred time and artist.

  • We only require a deposit for lip blushing services. For all other appointments, we simply keep a card on file to secure your booking — your card will not be charged unless you cancel late or no-show.

  • We kindly ask for at least 24 hours’ notice for cancellations or reschedules. Cancellations within 24 hours or no-shows may result in a fee charged to the card on file.

  • Yes! We offer exclusive membership clubs such as our Lash Club, Glow Club, Complexion Club, Cloud 9 Headspa Club, Lift & Laminate Club, and our VIP Membership which includes unlimited access to every service we offer.

  • Q: How long do lash extensions last?
    A: With proper care, lash extensions last 2–3 weeks before a fill is recommended.

    Q: Can I wear makeup with lash extensions?
    A: Yes, but we recommend oil-free products and gentle removal to extend the life of your lashes.

    Q: What is a lash lift?
    A: A lash lift curls and lifts your natural lashes for a wide-eyed, low-maintenance look that lasts 6–8 weeks.

  • Q: What brow services do you offer?
    A: Our brow menu includes lamination, tinting, waxing, custom shaping, and mapping.

    Q: How long does a brow lamination last?
    A: Typically 6–8 weeks with proper care.

    Q: Who is not a candidate for brow lamination?
    A: Clients with very thin, fragile, or damaged brow hair may not be ideal candidates. We’ll always do a consultation first.

  • Q: What PMU services do you offer?
    A: We offer lip blushing, which is a semi-permanent treatment that enhances your natural lips with soft, long-lasting color and definition for a fuller, more youthful look.

    Q: How long does PMU last?
    A: Results vary by skin type but generally last 1–3 years with touch-ups.

    Q: Does it hurt?
    A: We use numbing agents to keep you comfortable throughout the procedure.

  • Q: What facial treatments do you offer?
    A: Our luxury facials include the Glass Skin Facial, Dermaplaning, Lymphatic Drainage, Circadia Oxygen Facial, Riman Korean Skin Rituals, and anti-aging treatments.

    Q: How often should I get a facial?
    A: For best results, we recommend monthly facials to maintain glowing, healthy skin.

    Q: What skincare lines do you use?
    A: We proudly use professional-grade Circadia and Riman skincare lines.

  • Q: What spray tan solutions do you use?
    A: We use premium Norvell tanning products for a natural, streak-free glow.

    Q: How long does a spray tan last?
    A: On average, 5–7 days depending on your skin type and aftercare.

    Q: How should I prepare for my spray tan?
    A: Exfoliate 24 hours prior, avoid lotions and oils, and wear loose clothing to your appointment.

  • Q: What is a headspa?
    A: Our Cloud 9 and Scalptini headspa rituals include scalp analysis, exfoliation, steam therapy, aromatherapy, and relaxing massage to cleanse, hydrate, and rejuvenate your scalp and mind.

    Q: How often should I get a headspa treatment?
    A: Monthly treatments are ideal for maintaining scalp health and relaxation.

    Q: Can I add a headspa onto another service?
    A: Yes, headspa rituals are a perfect add-on to other services for the ultimate day of self-care.

  • Q: What areas do you offer waxing for?
    A: We provide full body waxing, including brows, lips, underarms, Brazilian, and more.

    Q: How long should my hair be for waxing?
    A: Hair should be at least ¼ inch long (about the length of a grain of rice) for the best results.

    Q: How long do waxing results last?
    A: Typically 3–4 weeks depending on your hair growth cycle.

  • Q: Do you sell gift cards?
    A: Yes, Chaise Beauty gift cards are available online and in-store — the perfect gift of luxury for any occasion.

    Q: Do you sell retail products?
    A: Yes! We carry professional skincare, lash cleansers, and curated beauty essentials in our lounge and online shop.